State Farm® Insurance Agent Phillip Bell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pam Brock
September 12, 2024
5
out of
5
rating by Pam Brock
"Sherry was very helpful in a very stressful situation. She called me when she said she was going to and that meant a lot!"
We responded:
"Thank you so much for your review! We look forward to helping you care for these accounts."
Jep Castleberry
August 27, 2024
5
out of
5
rating by Jep Castleberry
"Great people and great service. I have been doing all of my insurance business Phillip Bell and his staff since the late 80's. Great guy and family. I can always count on him and his office."
We responded:
"Jep, thank you for your kind words and for being a loyal customer since the late 80s. I'm glad to know you can always count on our office. We appreciate your business and look forward to continuing to serve you. - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Anna Jordan
July 22, 2024
5
out of
5
rating by Anna Jordan
"I highly recommend Kayal Jones at State Farm Thomaston office she have excellent customer service skills and she will help you anyway she can to make sure you and your business done correct."
We responded:
"Anna, thanks a bunch for your awesome review! I'm so glad to hear that Kayal provided you with excellent customer service and made sure everything was done correctly. We truly appreciate your recommendation and are always here to help with any future needs! Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Lanette Donehoo
June 30, 2024
5
out of
5
rating by Lanette Donehoo
"Accessing accident claims."
We responded:
"Thank you, Lanette, for your 5-star review! We're grateful for your trust in our service and look forward to assisting you with any future insurance needs. - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Jared Moyston
June 14, 2024
5
out of
5
rating by Jared Moyston
"Rachel is amazing! I definitely recommend anyone looking to insure ANYTHING to give her a call! She was courteous and very knowledgeable! Awesome customer service! Thanks so much!"
We responded:
"Jared, your recommendation is greatly appreciated! I'm pleased to hear that Rachel provided amazing customer service and was knowledgeable. We're grateful for your kind words and look forward to assisting with all your insurance needs in the future! - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
plastickmann
May 13, 2024
5
out of
5
rating by plastickmann
"I've had this insurance company, and this particular location since I was 16. I've done business with them for 20 years now and never plan to change locations. It might not seem like much to some people but my "go to" agent is Kayla. She knows me by name. She remembere my kids name, she knows where I work. When I call she's always in a great mood, chipper, and happy to help me no matter how small the situation might be. I couldn't ask for a better agent to assist me with insurance. I WAS relocated to a closer office because my residence changed. I wasn't happy with that at all. I requested to be sent back to Phillip Bells office. It's worth it to me to have someone that knows so much about me and can assist me with anything, and may be 45 minutes away, then to have an office that knows nothing about me. Keep up the great work Kayla. I appreciate everything you do more then you know. Thank you."
We responded:
"Thank you for your loyalty and wonderful feedback! We're thrilled to hear about your positive experiences with Kayla and our office. We're grateful for your trust and look forward to assisting you for many more years to come! - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Greg Lassetter
April 10, 2024
5
out of
5
rating by Greg Lassetter
"Great service from Allie."
We responded:
"Greg, thank you for the shoutout for Allie! Our office loves being your good neighbor. - Phillip Bell - State Farm Insurance Agent"
James Williamson
March 27, 2024
5
out of
5
rating by James Williamson
"Great"
We responded:
"Thank you for the fantastic 5-star rating, James! We appreciate your support and look forward to continuing to provide you with excellent service and coverage. - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Robin Jones
March 18, 2024
5
out of
5
rating by Robin Jones
"Kayla Jones is just the best! She has been available to speak on the phone or answered emails promptly and made my switch from USAA to State Farm so easy. We always hope we never have to actually USE our insurance. Kayla went above and beyond and helped me so much when I had an accident and helped coordinate my estimate and rental car."
We responded:
"Robin, we are delighted to hear about your positive experience with Kayla and our team during your switch to State Farm and handling your accident. Providing exceptional service and support is our top priority, and we are grateful for the opportunity to assist you. Thank you for choosing us to protect what matters most to you. - Phillip Bell, State Farm Insurance Agent, Thomaston, GA"
Cathy McCard
March 13, 2024
5
out of
5
rating by Cathy McCard
"Absolutely the best. I saved so much money."
We responded:
"Cathy, we are delighted to hear that you had such a positive experience with saving money on your insurance. Providing excellent service and helping our customers save is our top priority. Thank you for choosing us to assist with your insurance needs. - Phillip Bell - State Farm Insurance Agent, Thomaston, GA"
Kelsey Cochran
March 7, 2024
5
out of
5
rating by Kelsey Cochran
"Rachel McDonald was very helpful and quick with answers! She has excellent customer service and fixed the problems that I had called about while maintaining excellent communication. Thank you so much!"
We responded:
"We value your feedback about Rachel's assistance, and greatly appreciate you taking the time to share your experience with our office. We're honored by your trust in our insurance expertise and eagerly anticipate serving you again. Thank you for your appreciation, Kelsey!"
Annie Walker
February 27, 2024
5
out of
5
rating by Annie Walker
"My experience is, I am very much please with my insurance agent Sheri today. She answered all my questions, very kind hearted person, she and the staff made me felt welcome. Thank you State Farm"
We responded:
"Thank you for your kind words, Annie! We're glad to hear that Sheri provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help!"
Thomas Drane
December 8, 2023
5
out of
5
rating by Thomas Drane
"Great place and Ms.Kayla Jones was so helpful and patient with me I appreciate her service and happy to do businesses with this Branch"
We responded:
"Thank you for your 5 star review, we strive to help you find the best discounts and provide excellent customer service!"
Ashley Arnold
December 6, 2023
5
out of
5
rating by Ashley Arnold
"With my personal experience, I have to say very proudly, that I would recommend Rachel as an agent for anyone!! she is understanding, she explains! and ALWAYS has a beautiful smile on her face. My wife and I love Mr Phillip Bell’s office he has the best Team. By far!! Thank you so much for all the hard work that You all do to meet our insurance needs Sincerely Ashley Arnold"
We responded:
"Thank you for your 5 star review! We look forward to working with you in the future, thank you for complimenting our team!"
Lashawn Ross
October 13, 2023
5
out of
5
rating by Lashawn Ross
"Love them they are family"
We responded:
"Thank you for your warming 5 star review! We're so happy that we make you feel like family! "
Deborah “Bumble bee” Thompson
September 28, 2023
5
out of
5
rating by Deborah “Bumble bee” Thompson
"Great customer service"
We responded:
"Thank you so much for your kind words and five star review!"
Christie Guy
September 24, 2023
5
out of
5
rating by Christie Guy
"Excellent hometown customer service. Friendly faces and great insurance rates."
We responded:
"Thank you for your wonderful review! "
Willie Raybon
September 18, 2023
5
out of
5
rating by Willie Raybon
"Great"
We responded:
"Thank you for your five star review!"
Penny Cliff
September 16, 2023
5
out of
5
rating by Penny Cliff
"We have had such a professional and positive experience with Phillip Bell State Farm Insurance with Customer Service Representative Rachel McDonald. Rachel directed and assisted us with each step. We are so grateful for her help. Thank you! Glad that we are with State Farm."
We responded:
"Thank you for your kind words and the five star review! Rachel is a great asset to our team and takes great pride in offering quality auto, home and life insurance. We look forward to helping you with these accounts!"
GIN AFUR
May 19, 2023
5
out of
5
rating by GIN AFUR
"The people in this State Farm agency are extremely helpful and always pleasant to talk to. I do not do business with them. I live in another area. However, a whole lot of my clients use them. (I work for a Honda dealer in Macon). They never act like I’m bothering them. And my clients wouldn’t leave them even if you tried. 2 Thumbs up!!!"
We responded:
"Thank you for your 5 star review! We look forward to working with you in the future, thank you for complimenting our team! "
William Snider
May 7, 2023
5
out of
5
rating by William Snider
"Great and helpful staff.very knowledge and help cut cost and add service."
We responded:
"Thank you for your 5 star review, we strive to help you find the best discounts and provide excellent customer service! "
Robert Maner
February 17, 2023
5
out of
5
rating by Robert Maner
"Very informative and helpful. They make you feel like family. All of the staff there are pleasant and courteous."
We responded:
"What kind words! Thank you for trusting us to take care of your accounts! "
Stefanee Stigall
February 1, 2023
5
out of
5
rating by Stefanee Stigall
"Everybody in the office is fantastic. Kayla provides the best customer service and is very prompt in helping with our company and personal policies."
We responded:
"Thank you for the five star review! Your accounts are in good hands with Ms. Kayla! "
Tara Gudenkauf
January 14, 2023
5
out of
5
rating by Tara Gudenkauf
"We are new customers to Phillip's office. He is friendly and knowledgeable and we knew immediately we could trust him with our insurance needs. We worked with Sheri who was also friendly, knowledgeable and saved us over $1200 on our auto and home insurance and gave us better coverage. We highly recommend Sheri and Phillip!!"
We responded:
"Thank you for your wonderful review. We pride ourselves on offering friendly service and Sheri and Phillip are extremely knowledgeable! We look forward to continuing to help with your auto and home insurance. "
Neca Holley
January 13, 2023
5
out of
5
rating by Neca Holley
"Sheri helped us review and update our insurance coverage. We’re grateful for her assistance and expertise!"
We responded:
"Thank you for your five star review. Sheri is top notch! We look forward to assisting you with your accounts."